General terms and conditions

  • A credit card number is required to hold your reservation.
     
  • Cancellations made 24 hours or less before arrival (after 4:00 p.m. CET) or in the case of a no-show, the first night of your stay will be charged to your credit card.
     
  • Check-in time: 3:00 p.m.
     
  • Check-out time: 12:00 p.m. (noon)
     
  • Please note that children over 12 years of age are considered adults. Please include them in your adult count when reserving your room.
     
  • Exchange rates are provided as guidelines only.
     
  • Full payment of your stay is due upon departure.
     
  • There is an additional Swiss tourist tax of 3.50 CHF/day/person.
     
  • This reservation also serves as a free pass to take public transportation within the city of Basel to reach the hotel. Please print out this reservation and keep it with you. You will be given Mobility Tickets upon arrival.