General terms and conditions

  • A credit card number is required to hold your reservation.
     
  • Cancellations made 24 hours or less before arrival (after 4:00 p.m. CET) or in the case of a no-show, the first night of your stay will be charged to your credit card.
     
  • Check-in time: 3:00 p.m.
  • Check-out time: 12:00 p.m. (noon)
  • Buffet Breakfast is avaiable at a cost of 24 CHF per person and day. 
  • Please note that children over 12 years of age are considered adults. Please include them in your adult count when reserving your room.
     
  • Exchange rates are provided as guidelines only.
     
  • Full payment of your stay is due upon departure.
     
  • There is an additional Swiss tourist tax of 4.00 CHF/day/person.
     
  • This reservation also serves as a free pass to take public transportation within the city of Basel to reach the hotel. Please print out this reservation and keep it with you. You will be given Mobility Tickets upon arrival.
  • The hotel reserves the right to temporarily block, in order to guarantee your booking, a certain amount on your credit card prior your arrival.
  • Please note that at check in you will be asked to show a photo ID and the credit card that was used for the booking. The credit card holder should correspond to the person that made the reservation.